Kaffelogic community

Hi Diorn Thanks for the post. Nothing to be alarmed with now. Could have been a spike in the incoming power supply to the unit. From the picture below, it doesn't look like the spike had any adverse effect on ROR or the mean temp. Please can you send me that log. I would assess over time and watch t...

Hi Amberale

I hope you are well.

Could you please send a link to the poll?

Regards

Wayne

Hi Gary It could definitely be the element going. Have one isolated issue and doing a reset or loading new firmware (resetting the unit) would clear the CPU and all should be working perfectly. The issue here is it happening multiple times! Do you have the new Connect unit or USB version? It may be ...

Hi Nrdlnd

Sorry I don't but I will speak to our Sales Director and find out for you.

Hi onesilop

The Factory team is working on an external memory adapter that when attached to a standard USB-C or USB-A cable will connect to the Kaffelogic Studio Roasting software.

Regards

Wayne

Hi Aaron The new Connect units will be the units coming out of the factory at this moment. They will have USB-C connection on the unit and will be shipped with a USB-C cable. The Kaffelogic factory team is developing the outboard memory attachment that when clipped on to a USB-A cable, will connect ...

Hi

Just sent a response of the service ticket system.

Shared the ticket with Chris and the factory.

Hopefully we can get this issue resolved soonest.

Hi Imants

Please could you let me know what your Kaffelogic Support Ticket number is. I will pull up the support page and better direct you. If we have not already.

Regards

Wayne

Hi Geronimo

Thanks for this. preorders will run for another month.

John will give me an exact date for you on Monday .

If you are roasting Lower batches, you don’t need to insert the boost ring into the unit.

Regards

Wayne

Hi Benn

Thank you so much for the update.

Amazing information.