Kaffelogic community

Title states it all. I've had this roaster repaired twice already with new motors. Finally got it back and went to do some roasting. Noticed the medium roasts turning out rather dark but thought nothing of it. Got through maybe 4 roasts at 180g/140g. Go for the 5th roast and the beans aren't mixing,...

As the title suggests. UN able to roast this is the second unit that I have recieved. First one had a faulty fan.
This one, who knows. Fault detected mains freq error.
Can I get some help with this?

Awaiting response as this is my second unit with this issue. Not able to roast again, I reached out to steve who helped me with the first unit.

Thankyou for doing that for me
I appreciate it!

Hey,
No I'm in Canada. I sent another email following up yesterday. I'm waiting on a response.

I'll just wait and see what they say.

Thankyou so much for the detailed reply. I've been waiting about 5 days for a response back but haven't heard anything yet. I tried the reset today and was able to roast 3 100g batches on v3. 1 before faulting out again. Seems as there is some issue as the fan isn't sounding as strong as it has with...

I too have an error message pop up. During the beginning of roasting, In the middle, at the end. I updated the software and downloaded new app on Mac. Can't even open the software now it just gives an error right away when connected. I've reached out to tech support and attempted to send logs, but a...