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Disabled USB Drive
Posted: Fri 06 Jan, 2023 11:53 am
by matmags
I recently received my Indiegogo backed roaster with the Connect system. When I connect it to my Mac with the supplied USB-A to C cable, I immediately receive a notification that my USB ports are being disabled because the roaster is using too much power.
I have tried plugging it into different USB ports, cables, and computers. Same message. Is anyone else having this issue?
Re: Disabled USB Drive
Posted: Mon 09 Jan, 2023 11:35 am
by coffeepress
If you are connecting it to a laptop, make sure it’s plugged to power. I got this same error with a different USB device and solved it by just plugging the laptop in.
Re: Disabled USB Drive
Posted: Mon 09 Jan, 2023 1:09 pm
by matmags
Thanks for the response coffeepress!
My laptop is plugged in and I still get the same message. I have even tried plugging it into multiple computers and got the same results.
Re: Disabled USB Drive
Posted: Mon 09 Jan, 2023 1:12 pm
by kaffelogic
coffeepress wrote: ↑Mon 09 Jan, 2023 11:35 am
If you are connecting it to a laptop, make sure it’s plugged to power. I got this same error with a different USB device and solved it by just plugging the laptop in.
If that suggestion doesn't solve the problem for you, please write to
[email protected] and we will follow up as this could be a PCB fault.