Kaffelogic community

Hi,

How do I get my nano serviced? Seems like heating is no longer working, temp remains constant and I get a message to check the beans.

I bought my nano on kickstarter, am in the US, contacted the place in NY a week ago with no response.

Thanks in advance for any suggestions.

If you purchased direct from Kaffelogic, contact us at https://kaffelogic.com/help.