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Machine not connecting with the software

Posted: Mon 14 Oct, 2024 4:21 am
by HCR@AD
Hi ,

I've updated my software and I'm currently using a Mac with OS Sequoia version 15. I've also tried different cables and even tested it on a Windows PC, but the issue remains— the software is not connecting to the machine.

Thanks ,

Re: Machine not connecting with the software

Posted: Mon 14 Oct, 2024 2:27 pm
by kaffelogic
That's potentially a PCB fault and may be covered by warranty. Contact your supplier to initiate diagnosis and repair.