error message

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ZotBoris
Posts: 2
Joined: Thu 11 Apr, 2024 11:22 am

error message

#3464

Post by ZotBoris »

message popped up..."There was a problem communicating with the roaster. TIMEOUT"
The recording of the log stopped, roast continued.
anything i need to do?
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kaffelogic
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Joined: Thu 18 Oct, 2018 9:38 am
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Re: error message

#3465

Post by kaffelogic »

This will happen occasionally due to the USB connection dropping and nothing needs to be done, but if it becomes persistent you will need to contact your supplier for diagnosis to determine if there is a fault.
ZotBoris
Posts: 2
Joined: Thu 11 Apr, 2024 11:22 am

Re: error message

#3470

Post by ZotBoris »

Thank you, has become an issue , new message " There is a problem synching with the roaster.(sys err). Re-format on-board memory might fix it."
Went into kaffelogic help and was directed to articles, followed the instruction that were clear and precise, and issue fixed. :D
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